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clans page 404 not found?

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Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
thuhbadguy said :
How much does Google pay Jagex to block Firefox out?
Obviously not enough, as I access the whole website, including the clans pages, just fine with Firefox 91.0.1
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

20-Aug-2021 13:21:23

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
What is it about clan pages that needs all my personal info when none of the other pages do?
Try taking your browsers off of Private Browsing.
For me, every Runescape page but clan pages worked in Private Browsing. When I turned Private Browsing off of ALL three browsers, they all worked when none did previously.
Too bad Jagex isn't smart enough to figure that out on their own.
They told me in a tech support ticket that nothing was wrong. I proved that wrong!

24-Aug-2021 09:20:39 - Last edited on 30-Aug-2021 21:36:41 by thuhbadguy

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
My Malwarebytes has the sites Runescapes uses blocked as MALICIOUS and DANGEROUS. I can live without clan pages.
If I'm logged in to my Runescape account on a web page, the main clan page of the clan I am presently in appears if I click clan, but then I get the other message if I try to look at "all clan mates"
The same thing happens with the main clan page I saved from last clan as my web browser home page. I can see it, but if I try to look at "all clan mates" or other clans, it shows the NOTHING TO SEE HERE MESSAGE and gives an option to go back to Runescape.
Runescape is all over the page so it's a Runescape page.

24-Aug-2021 09:27:28

Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
So add the pages to your exceptions list in MalwareBytes and try again.

(I don't have this problem, as my copy of MalwareBytes 4.4.5 doesn't object to RS pages in the first place).
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

24-Aug-2021 14:00:46

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
That wasn't it after all.
I still can't view clan pages. Every other page works.
If a website has moved a page or resource but did so without redirecting the old URL to the new one. When that happens, you'll receive a 404 error instead of being automatically routed to the new page.

29-Aug-2021 10:17:15

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
I figured out why Firefox, Edge and Chrome wouldn't show clan pages. I had all three on Private Browsing.
It seems Jagex should have known that. Why didn't Jagex Tech support just tell me to check for that specifically???
What is it about clan pages that needs all my personal info when none of the other pages do?

30-Aug-2021 21:26:41 - Last edited on 30-Aug-2021 21:27:14 by thuhbadguy

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
What is it about clan pages that needs all my personal info when none of the other pages do?
Try taking your browsers off of Private Browsing.
For me, every Runescape page but clan pages worked in Private Browsing. When I turned Private Browsing off of ALL three browsers, they all worked when none did previously.
Too bad Jagex isn't smart enough to figure that out on their own.
They told me in a tech support ticket that nothing was wrong. I proved that wrong!

30-Aug-2021 21:37:18

Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
Well duh, from their point of view, nothing is wrong - it's a setting on YOUR computer that is the issue.

Edit to add:

Confirmation that the problem is at your end.

I tested this and have no problem whatsoever accessing clan pages in a Firefox private browsing window.

Have you done something like try to enable HTTPS only in private windows? If so, try toggling this setting and see if it works.
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

31-Aug-2021 06:56:36 - Last edited on 31-Aug-2021 08:18:56 by Archaeox

thuhbadguy
May Member 2011

thuhbadguy

Posts: 383 Silver Posts by user Forum Profile RuneMetrics Profile
Jagex Tech Support literally had no clue why this was happeneing. I had to figure it out alone.
Yet here is their response to me doing their work for them:
You have my apologies that we did not come to this conclusion sooner. If you need assistance with anything else, please check out our support centre.
Kind Regards, Mod Zig Jagex Support
HERE'S MY REPLY TO THAT USELESS ANSWER TO MY PROBLEM:
YOU didn't come to ANY conclusions!
I had to figure it out all by myself, with the opposite of help from Jagex Tech Support!!!
JAGEX DID ABSOLUTELY NOTHING TO HELP ME AT ALL!!!!!!!
I turned Private browsing back on. I can live without clan pages. Funny how none of the pages you can collect money from have any issue connecting.

03-Sep-2021 09:19:48

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