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Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
More information a player has on email in communication with Jagex/JMods when they started said recurring subscription. Further on, bank-records/information provides information about automated payments so a player does know what they are paying for and for how long.
You are entirely missing the point. The issue is not whether, with a lot of extra effort, this information can be found somewhere.

The point is that the page cited says something which is clearly not true, while that same information is already available for people without recurring subscriptions.

And that's before we get on to basic questions of good CRM (e.g. clear communications, making things easier for the customer etc.).
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

06-Nov-2023 06:38:06

Tranq
Nov Member 2007

Tranq

Posts: 61,815 Emerald Posts by user Forum Profile RuneMetrics Profile
If you go to your account. On the right side of the page Manage subscriptions. It will take you to a Jagex splash page if you choose manage by account. It will list when you most recently started a subscription and the
next billing date
which according to Jagex is 3 days prior to your subscription ending so there is no lose of membership benefits waiting on banking transactions to process.
When the day becomes the night and the sky becomes the sea, when the clock strikes heavy and there’s no time for tea; and in our darkest hour, before my final rhyme, she will come back home to Wonderland and turn back the hands of time.

06-Nov-2023 19:27:40

Tranq
Nov Member 2007

Tranq

Posts: 61,815 Emerald Posts by user Forum Profile RuneMetrics Profile
Archaeox said :

See my post literally above yours.

But that requires reading lol...
When the day becomes the night and the sky becomes the sea, when the clock strikes heavy and there’s no time for tea; and in our darkest hour, before my final rhyme, she will come back home to Wonderland and turn back the hands of time.

07-Nov-2023 14:36:33

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