forums.rs

Forums

HLF General Chat Lounge Thread is sticky

Quick find code: 259-260-138-63809579

of 26297
Singularity
Aug Member 2023

Singularity

Posts: 97,457 Emerald Posts by user Forum Profile RuneMetrics Profile
New router came and nope it did not fix the issue. I knew it l.

Now they are saying there is a fault on my line within my property but an engineer came the last time they claimed that was the problem and said there was nothing wrong?!?

Honestly Sky are so damn clueless when it comes to resolving problems. Engineer is coming again tomorrow so we will see who they blame this time. .

27-Aug-2013 15:10:53

Singularity
Aug Member 2023

Singularity

Posts: 97,457 Emerald Posts by user Forum Profile RuneMetrics Profile
Honestly I don't even know any more. Sky claim their tests show there is a fault on my line. They said the exact same thing last time, engineer came and confirmed everything is fine in my home and it MUST be the router that's faulty.

That arrived today and still no internet light on the hub. The modem is working fine and has a DSL light solid green but the hub(s) won't establish a connection. Another engineer is due to come tomorrow but I doubt he's going to find anything wrong.

Did a quiet line test and no noise/echos. There was noise when I called sky though and they could hear it also so god knows wtf is wrong l.

Sky blame Openreach and Openreach blame sky. .

27-Aug-2013 15:48:13

Hatin
Mar Member 2010

Hatin

Posts: 2,164 Mithril Posts by user Forum Profile RuneMetrics Profile
Singularity said :
Honestly I don't even know any more. Sky claim their tests show there is a fault on my line. They said the exact same thing last time, engineer came and confirmed everything is fine in my home and it MUST be the router that's faulty.

That arrived today and still no internet light on the hub. The modem is working fine and has a DSL light solid green but the hub(s) won't establish a connection. Another engineer is due to come tomorrow but I doubt he's going to find anything wrong.

Did a quiet line test and no noise/echos. There was noise when I called sky though and they could hear it also so god knows wtf is wrong l.

Sky blame Openreach and Openreach blame sky. Sky's routers are uesless, I went through 5 in a year. Switched to Virgin now

27-Aug-2013 16:15:58

Kiza

Kiza

Posts: 3,552 Adamant Posts by user Forum Profile RuneMetrics Profile
Aol connection ftw... only joking, but yeah Sky arn't known for being great with connections, their best feature (for attracting customers) is the whole Sky tv thrown in with it for a little extra cost, otherwise most wouldn't touch Sky.

Hopefully they actually link you up with people on the phone you can understand & who know what they're talking about, best of luck.

27-Aug-2013 16:19:36

Quick find code: 259-260-138-63809579 Back to Top