15. What more could we be doing to better support the RuneScape community
1 listen to your members not just your accountants.
2 If you are going to bring back game content such as FT then try a bit harder to support people who are hit by the excesses of rwters, hackers, scammers etc.
3 stop punishing people who have had their accounts hacked then botted by the hacker then rolledback by you.
4 have a better system whereby people can contact you directly if you are not going to allow appeals.
5 sort out the lag.
6 be stricter with people who flame on the forums.
12-Feb-2011 19:10:16