Oh yes I'd quite forgotten about the Sales Targets.
During my 12 years with the Bank I never had a customer contact role - most of those years were in HR. Nevertheless our Dept. was required to attend monthly Sales meetings to acquaint ourselves with the Bank's products.
That's fine, good to know. But then we all were assigned Sales Targets for stuff like Insurances, Savings Accounts, Mortgages and so on. Then the following month we'd all get bollocked because none of us had sold a single damned thing
Maybe they expected us to visit the nearest Branch in our lunchbreak and collar random people waiting to do their transactions and try to flog them a mortgage.
Staff in Departments were always marked down in their Performance Related Pay due to not having sold anything, despite being located in office blocks entirely apart from actual bank branches and having no access to actual customers of the Bank.
Great way for the Bank to save on it's wages bill, I suppose.
During my 12 years with the Bank I never had a customer contact role - most of those years were in HR. Nevertheless our Dept. was required to attend monthly Sales meetings to acquaint ourselves with the Bank's products.
That's fine, good to know. But then we all were assigned Sales Targets for stuff like Insurances, Savings Accounts, Mortgages and so on. Then the following month we'd all get bollocked because none of us had sold a single damned thing
Maybe they expected us to visit the nearest Branch in our lunchbreak and collar random people waiting to do their transactions and try to flog them a mortgage.
Staff in Departments were always marked down in their Performance Related Pay due to not having sold anything, despite being located in office blocks entirely apart from actual bank branches and having no access to actual customers of the Bank.
Great way for the Bank to save on it's wages bill, I suppose.
Le Chat Guerrier
Bwian's Towel & Grief Shop
12-Aug-2020 12:55:50
