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Forums Accessibility

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Necroshade57
Dec Member 2022

Necroshade57

Posts: 66 Iron Posts by user Forum Profile RuneMetrics Profile
Forums Need to be More Accessible


Did you ever notice how the average amount of active users in the forums at almost any time of day is about 3-5? I believe this is the case for several reasons, the first being player knowledge. I would say that it is appropriate to say that a good chunk of players either don't know that RuneScape has a forum or have assumed that the forums are dead at this point.

The next reason I think has to do with the Jagex Launcher and 2FA, it is quite annoying to authenticate each time you want to check on your posts, which for some may be multiple times a day. I think logging into the website should give the "Trust this computer for 30 days" option or if the RuneScape website is opened by clicking on an info tile within the Jagex/Runescape launcher you should automatically be signed into the website since you have already been authenticated to get into the launcher.

The final reason I think that the forums are severely underused, is because you have to go to the website, login, authenticate, etc. Where I think most players wouldn't want to view them even if all they had to do was open the web page. I think have the entirety of the RuneScape forums accessible directly within the Jagex Launcher would be a big reason for player to use it more often. Even having a forum board in game that lets you view and post in the forum without ever leaving the game would be an incredible incentive to use the forums.

I know to some this may seem like it's not that important and that the players that want to use the forums will. But I think it would be healthy for the game if more players knew about the forums or had easier access to voice their opinions or find topics they are interested in. Sorry for the rant, but let me know if you agree or maybe even have a better idea of how the forums could attract more players to use them. :)
I am the milk man.
My milk is delicious.

16-Nov-2023 19:43:16

A  Cole
Nov Member 2003

A  Cole

Posts: 14,682 Opal Posts by user Forum Profile RuneMetrics Profile
First point : The Jmods have already come out to say that the user counter is completely inaccurate. It may say 3 active users, but there may well be 300 or more people browsing but not posting.

Second point : You can log into the forums without 2FA by the following methods:

- Click on a website link from the in-game lobby;
- Click "Log In" on the main website page. This will take you directly to being logged in without any passwords or emails required. However, it may require an email every 2-4 weeks or so.

Third point : I agree that having a direct link to the forums on the launcher would be a good thing. It would also be helpful if we could have notifications appear either on the launcher or in-game.


These are clearly not well known, and the fact that you have to be on the main website page (no sub-pages, such as the forums) for the auto-log in to work is an odd feature. I believe it's about time Jagex consolidated the website and make it an extension of the game. People will make more use of it that way, and it won't be for the worse.


~A~

16-Nov-2023 23:06:18

Vead
Sep Member 2022

Vead

Posts: 1,824 Mithril Posts by user Forum Profile RuneMetrics Profile
I answered a similar question posted elsewhere a couple weeks ago based on my own discovery :P .

How I log-in is via opening up "clan details" in-game (social tab) and selecting the hyperlink from your clan's "Official forum:" area. From there, simply navigate to the Forums within the home-page and voila! Bypass the redundancy of the 2FA.

I do agree that at some point, hopefully in 2024, an employee would be greatly appreciated by many for bringing these forum boards up to par - even if it's just a long-term side project ^_^ .
- (Owner) Ornery Onions -
Prioritizing inclusion, friendliness and offering a helping hand to those that need it.

17-Nov-2023 03:03:47

Necroshade57
Dec Member 2022

Necroshade57

Posts: 66 Iron Posts by user Forum Profile RuneMetrics Profile
Thank you both for the information! I have been trying to be more active on the forums but having to verify multiple times per day gets old quick. I will try the methods you two have listed and cross my fingers they work for me too! ^_^

Also, I was unaware of the counter being inaccurate, that is good to know, I was under the impression that the forums were slowly dying just as I was trying to become more involved in them.
I am the milk man.
My milk is delicious.

17-Nov-2023 08:11:53

Kings Abbot

Kings Abbot

Posts: 10,747 Opal Posts by user Forum Profile RuneMetrics Profile
A  Cole said :

Second point : You can log into the forums without 2FA by the following methods:

- Click on a website link from the in-game lobby;
- Click "Log In" on the main website page. This will take you directly to being logged in without any passwords or emails required. However, it may require an email every 2-4 weeks or so.


The second option doesn't work for everyone (it doesn't for me), so only the first option as far as I know can bypass the need to log in every time.
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THE GLOOP , THE BWIAN , and THE WIKI
music by Trewavio Morricone

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17-Nov-2023 13:27:40

Necroshade57
Dec Member 2022

Necroshade57

Posts: 66 Iron Posts by user Forum Profile RuneMetrics Profile
A  Cole said :


- Click on a website link from the in-game lobby;
- Click "Log In" on the main website page. This will take you directly to being logged in without any passwords or emails required. However, it may require an email every 2-4 weeks or so.

~A~


This seems to be working for me, I had to verify a few times at first but it has been consistently been letting me in without issues, thank you!
I am the milk man.
My milk is delicious.

17-Nov-2023 16:49:14

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