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Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 44,941 Sapphire Posts by user Forum Profile RuneMetrics Profile
Candy Clown - Given this thread is within the Compliments forum, it would be best to keep posts to being positive, as the goal of this forum is for positive commendations and feedback.

If a thread isn't one that you are interested in contributing to, then it is best not to contribute to it at all, rather than contribute a post that takes the thread a bit off track.

15-Mar-2021 01:40:41

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15-Mar-2021 04:58:57

F2P Milktea

F2P Milktea

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

I appreciate the transparency and communication on all the channels of social media to keep us all at ease. I am not personally affected, but I can empathize with those unable to play this wonderful game.

Thank-you to all who are on the case working to resolve this issue. I trust your hard work will find a resolution everyone can be happy with.

15-Mar-2021 16:52:40

Darklore
Sep Member 2004

Darklore

Posts: 1,763 Mithril Posts by user Forum Profile RuneMetrics Profile
Most of it have already been said here but...yes, you are doing an amazing job Jagex and I hope everything goes well in the end.
Thumbs up to the whole J-team :)
Ð arklore of V ampyrium

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18-Mar-2021 12:09:19

Sassychassis
Jun Member 2015

Sassychassis

Posts: 1,583 Mithril Posts by user Forum Profile RuneMetrics Profile
I haven't personally been much affected by the 'login lockout' issue, thankfully; I know how much I would miss Runescape if I couldn't play. It helps keep me sane (ish)! ;)

So, GO TEAM JAGEX! :D Grind that 99 restoration & resolution so you can have relaxation & rejuvenation! Yew can due eet! Seriously though, thank you so much for all the hard work to resolve this issue, and please keep giving it your best. We do appreciate it even if we don't always take the time to say so!

To those of you who ARE affected by this issue and cannot play, I'm so sorry you're missing out. Try to look on the bright side though- Jagex is going above and beyond what most corporations would bother with. Most places would just do a cost-benefit analysis and decide that losing a few players because of messed up accounts was way cheaper than having their 'human resources' devote lots of costly people-machine hours to doing right by those players. Too many corporations prioritize profit WAY over everything else, and Jagex is at least trying to balance the needs and (dare I say it) the rights of their players with making money.

All of you in the greater RS community (Jmods & players) please continue to be safe in this time of pandemic. Don't forget to take care of yourselves- drink a pint every now and again, listen to some beautiful music, kiss a loved one (2legs), hug a loved one (4legs), try to get adequate sleep if you can, grab a bit of exercise (tiptoeing through the tulips will work in a pinch), and eat at least a few healthy meals. *hugz* :)
~
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^_^ Member on 5-June-2015 after 10 years & 8 months f2p.

19-Mar-2021 21:06:45 - Last edited on 19-Mar-2021 21:08:14 by Sassychassis

Vengeance of
Mar Member 2018

Vengeance of

Posts: 2,372 Mithril Posts by user Forum Profile RuneMetrics Profile
I was fortunate enough to not be among the locked out, so I won't pretend to know how the people who have been affected these past few weeks feel.

I do, however, want to express my thanks to Jagex for how hard they've been working to fix this. This has, frankly, been a once-in-a-lifetime nightmare scenario for all involved, and I definitely don't envy the people who are trying to defuse it.

The resilience under pressure, the openness with the community, and the willingness to make this right that they have shown since this started has been admirable. Their actions today in particular have earned my respect. The idea of pushing out an update on Monday to appease those of us who have been able to log in but have gotten restless with the lack of new content, while misguided, was appreciated -- as is their willingness to backtrack on that idea once it became apparent that this would have been a mistake.

This whole situation sucks. There's no doubt about that. But I appreciate how Jagex has been trying their best to make it suck less.

19-Mar-2021 22:30:23

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