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Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Sani btw said :
-Pokes MattHe-

Original message details are unavailable.
Hopefully I have just missed something in which case please by all means let me know.

Recently my clan decided we were going to switch our citadel chat to being global so anyone in the citadel can see anyone else's chat in the citadel. The problem is, it appears the only place you can change this setting is inside the citadel at the head guard. This is a problem because the account set as owner in our clan is currently not a member and thus cannot enter the citadel. Only the true owner is allowed to change this setting not co-owners, and there is no way for the owner to allow co-owners to change it either.

The only work around I can see is temporarily passing the owner rank to one of the deputy owners who is a member and then passing it back but this shouldn't be required in my opinion.

Not something we are going to change. I'll post accordingly on that thread later.

Mod MattHe
Community Manager
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Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

08-Jun-2015 08:12:03

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Guardian Elf said :
Was wondering if any of the Jmods could help me out with a small request/issue:

373-374-422-65622188

It might have been possible to use the name Phoenix in a user name in the past but somehow it appears blocked now. I tried every possible name containing 'Phoenix' and it gets blocked right away. I added it to the Ninja Team sub forum but I haven't gotten any response there.

It is not really a Ninja team action as that name list is maintained elsewhere. If you are unable to create a name with that word in there will be a reason and it is unlikely we will change that, so I will check for you but it seems unlikely to be possible.

Mod MattHe
Community Manager
| Account Help | Payment Support | Technical Help | Follow me on Twitter |
Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

08-Jun-2015 08:15:21

Guardian Elf
Nov Member 2011

Guardian Elf

Posts: 5,158 Rune Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Guardian Elf said :
Was wondering if any of the Jmods could help me out with a small request/issue:

373-374-422-65622188

It might have been possible to use the name Phoenix in a user name in the past but somehow it appears blocked now. I tried every possible name containing 'Phoenix' and it gets blocked right away. I added it to the Ninja Team sub forum but I haven't gotten any response there.

It is not really a Ninja team action as that name list is maintained elsewhere. If you are unable to create a name with that word in there will be a reason and it is unlikely we will change that, so I will check for you but it seems unlikely to be possible.

<center><img src="http://services.runescape.com/m=rswikiimages/en/2014/2/Jmod_crown-17095506.png"/><b>Mod MattHe</b>
Community Manager
| <a href="http://services.runescape.com/m=rswiki/en/Account_Help">Account Help</a> | <a href="http://services.runescape.com/m=rswiki/en/Payment_Support">Payment Support</a> | <a href="http://services.runescape.com/m=rswiki/en/Technical_Support">Technical Help</a> | <a href="https://twitter.com/JagexMattHe" target="_blank">Follow me on Twitter</a> |</center></small>

Fair enough. Thing is, there are players with Phoenix in their name. So I thought it perhaps was accidentally blocked. Couldn't the word itself be white-listed? (No clue how the names are managed) Pleasure in the job, puts perfection in the work.

09-Jun-2015 13:41:24

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