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08-Jul-2014 23:34:40
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Ebram 72
- I will not discuss further account details. Account may be "locked" for a number of reasons, not just because of hijacking though that is the most common reason.
Hop a - that has been passed to the relevant team for investigation.
Tigergal44 - We are aware of your concerns; we are careful as a team to ensure balance and a lack of bias in our moderation. As an example - if there was a decision to remove access from the CLF for a specific player then that decision would have had to be agreed by a team of JMods, not just one individual, and would have been approved by a supervisor also, upon review of evidence.
Mod MattHe
Community Management
| Account Help | Billing Support | Technical Support | Follow me on Twitter |
Mod MattHe |
Former Community Manager, now in Events & occasional Lore Monkey
Hop a - that has been passed to the relevant team for investigation.
Tigergal44 - We are aware of your concerns; we are careful as a team to ensure balance and a lack of bias in our moderation. As an example - if there was a decision to remove access from the CLF for a specific player then that decision would have had to be agreed by a team of JMods, not just one individual, and would have been approved by a supervisor also, upon review of evidence.
Mod MattHe
Community Management
| Account Help | Billing Support | Technical Support | Follow me on Twitter |
11-Jul-2014 09:37:47 - Last edited on 11-Jul-2014 09:39:24 by Mod Matthe
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