RuneScape Forum Archive | Flag A Concern

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03-Nov-2015 22:51:14

Mod Matthe

Jagex Moderator Forum Profile Posts by user

Aaron FTC

- That is not something we can support with through the CLF. The account was secured though.

Mr Soker

- Glad to know you got help to your friend. This was passed to our community safety team.

Ratatoskr

- This has already been replied to, thanks. Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

04-Nov-2015 11:51:53

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06-Nov-2015 13:10:10

Mod Matthe

Jagex Moderator Forum Profile Posts by user

Hopalong - If you cannot recover the account via the normal process there is nothing extra I can do to assist. I also ncannot help you recover a shared account. Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

06-Nov-2015 13:35:22

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06-Nov-2015 20:27:11

Mod Matthe

Jagex Moderator Forum Profile Posts by user

If you are being denied access to the account it is because you do not have the required recovery information or at least not enough to show you are the creator of the account. If it is a shared account that is not surprising - the account in question is secured and will not therefore be at risk. Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

09-Nov-2015 08:28:16

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09-Nov-2015 18:17:21

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11-Nov-2015 01:31:53

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20-Nov-2015 17:49:10

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02-Dec-2015 12:20:23

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