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Calm Enigma

Calm Enigma

Posts: 10,882 Opal Posts by user Forum Profile RuneMetrics Profile
Communication bugs:
1. The avatar disappears periodically on the runescape surface (also when exiting citadel)
2. New members of the clan show up in clan chat, but not on the clan details
3. Changes to the clan [rank changes, job changes, permission changes etc.] cannot be made



13-Aug-2013 08:16:26

Original message details are unavailable.
Original message details are unavailable.
From my experience, these bugs have happened periodically since the release of EOC. They also tend to occur simultaneously...


This is because the have the same route cause - loss of connectivity from clan data servers to one or more of the world servers. Unfortunately there's little I personally can do other than pass on that this is happening periodically - which I have done.

If you find there is a pattern to these bugs, that would help enormously if you could let us know. e.g. always on a Thursday at 3am and worlds 26 and 28 affected...

This kind of problem is notoriously difficult to track down, as it may simply be "the internet" dropping traffic somewhere between the servers (as they're not all in one geographical location).

Hope that at least educates as to the reasons why - even though I appreciate that you'd rather I waved a magic wand to fix it! :P

Mod Maz
Queen of the Squirrels
-
C.E.

Clam Enigma's evil twin | Council of the RS
W
arring League

-•¤{
Wicked
Fury
}¤•-

16-Aug-2013 12:34:03 - Last edited on 16-Aug-2013 12:41:05 by Calm Enigma

Calm Enigma

Calm Enigma

Posts: 10,882 Opal Posts by user Forum Profile RuneMetrics Profile
1. The avatar disappears periodically on the runescape surface (also when exiting citadel)


27-Nov-2012 08:12:14

Original message details are unavailable.
This can happen if it loses contact with the clan data servers. Then it won't know what clan it's attached to so it leaves :-( There isn't much I can do about this I'm afraid.

If however it's doing it in one particular area every time, and that area you can take another summoning familiar into without it disappearing, that's a bug and should be reported. (There are however a few minigames that the avatar can't enter but familiars can.)

Mod Maz
Queen of the Squirrels




19-Feb-2013 09:48:28

Original message details are unavailable.
Any connectivity issues between servers and clan data servers will cause all sorts of fun things like this. I'm guessing we may have had a few small issues with communication between a couple of worlds recently which could have caused it. However, as stated previously, if it's always happening for everyone in a set area... then submit a bug report.

Mod Maz
Queen of the Squirrels




17-May-2013 14:38:44

Original message details are unavailable.
This usually indicates communication problems between the clan data servers and the world server which you are trying to login to. This could be anywhere along the internet connection as our servers are distributed across the world.

If you return to the citadel you *might* have the option to dismiss the avatar, which should then make it available again.

If not, they should reappear after their 6 hour time out.

Mod Maz
Queen of the Squirrels




[more on the next post]
-
C.E.

Clam Enigma's evil twin | Council of the RS
W
arring League

-•¤{
Wicked
Fury
}¤•-

16-Aug-2013 12:35:01 - Last edited on 16-Aug-2013 12:37:47 by Calm Enigma

Calm Enigma

Calm Enigma

Posts: 10,882 Opal Posts by user Forum Profile RuneMetrics Profile
28-Jun-2013 10:02:02

Original message details are unavailable.
Normally this indicates a temporary problem with communication between the game servers and the clan data servers. It should sort itself and your avatar will act as normal.

You could also try moving to a different (geographical) world and calling the avatar.

Mod Maz
Queen of the Squirrels
-
C.E.

Clam Enigma's evil twin | Council of the RS
W
arring League

-•¤{
Wicked
Fury
}¤•-

16-Aug-2013 12:35:12 - Last edited on 16-Aug-2013 12:38:32 by Calm Enigma

Calm Enigma

Calm Enigma

Posts: 10,882 Opal Posts by user Forum Profile RuneMetrics Profile
Change the citadel party room so that items can be dropped using the party drop box:


14-Aug-2013 10:41:32

Original message details are unavailable.
Hmm.. an interesting idea (the drop box).

When I'm done with my current project I will investigate to see if it's feasible/how long it would take. Obviously no guarantees etc....

Mod Maz
Queen of the Squirrels




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30-Sep-2013 12:57:53

Original message details are unavailable.
The current list of clan improvements is here. Please state ONE of these improvements that you'd like to see done first - one vote per person. The one that gets the most votes will win and be developed first. This thread will be open for 48 hours.

Party Room Drop Box
Working in a similar fashion to the Falador party room, but in your citadel!

Mod Maz
Queen of the Squirrels
-
C.E.

Clam Enigma's evil twin | Council of the RS
W
arring League

-•¤{
Wicked
Fury
}¤•-

16-Aug-2013 12:45:00 - Last edited on 30-Sep-2013 17:26:51 by Calm Enigma

Calm Enigma

Calm Enigma

Posts: 10,882 Opal Posts by user Forum Profile RuneMetrics Profile
EDITS:

Bugs:

Communication bugs:
1. The avatar disappears periodically on the runescape surface (also when exiting citadel)
2. New members of the clan show up in clan chat, but not on the clan details
3. Changes to the clan [rank changes, job changes, permission changes etc.] cannot be made


Initially just point 1, this has been expanded to include frequently related problems and a quote from Mod Maz explaining all three.


ADDITIONS:

Citadel and avatar issues:

Change the citadel party room so that items can be dropped using the party drop box


Admin Issues

Allow us to kick members [and do general admin] while in the lobby



Again, if there is anything that has been missed or if you have any suggestions/criticisms of anything that has been posted, please let me know on this thread :)

Lastly, thank you to Ms Indi for keeping an eye out for me while I was away <3
-
C.E.

Clam Enigma's evil twin | Council of the RS
W
arring League

-•¤{
Wicked
Fury
}¤•-

16-Aug-2013 13:03:28

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