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No update available in store

Quick find code: 450-451-349-66217580

Alllen
Jan Member 2019

Alllen

Posts: 1,324 Mithril Posts by user Forum Profile RuneMetrics Profile
The mobile client when loading the game says it needs an update so when you click to go to the store there's no available update for the game. I tried uninstalling and reinstalling the game and this did not fix the issue.

01-Jun-2021 18:43:21

7 1 4
Sep Member 2019

7 1 4

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Having the same problem no update button in store. Galaxy s20 using Galaxy store and tried Google play store. No luck. Please give us a update.

Update: Was finally able to get the update, but now I have to keep Uninstalling and re installing game cause it won't load. Also when I do get in and play the game will freeze when I Tele or it will just freeze for no reason.

01-Jun-2021 20:09:45 - Last edited on 02-Jun-2021 21:37:36 by 7 1 4

Dargonhuman

Dargonhuman

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm having the same problem. I went to the store page and was told the app was no longer compatible with my device. Hoping this is just Jagex working to get rid of the beta app to replace it with the full release app in a few days.

02-Jun-2021 03:04:59

Slam369
Nov Member 2020

Slam369

Posts: 29 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note8
Model Number: SM-N950F
Location: UK
Wifi: yes
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 9

I'm also having this issue. Been able to play fine until 1st june then needs update but no update option on play store. Just play or uninstall. Contacted support and advised to post in forums.
Tried to uninstall then fails to install again.

Have also tried on a samsung s10 with my account and fails to install.

03-Jun-2021 08:19:49

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