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Samsung Keyboard

Quick find code: 450-451-305-66204708

Mist Singer
May Member 2006

Mist Singer

Posts: 2,913 Adamant Posts by user Forum Profile RuneMetrics Profile
Using the Galaxy S9+ Samsung Keyboard, Authenticator numbers are not entered into the box when typed on the keyboard making it impossible to answer the Authenticator when asked.

Even if the code is copied and pasted or manually typed, the code is not entered into the box on the RS Mobile Client.

I switched to the GBoard (Google Keyboard) and the code entered fine.

Disclaimer: I tried the Samsung Keyboard last night and the GBoard this afternoon. Since then the client has updated and since I've successfully Authenticated, I can't, now, go back and try the Samsung Keyboard with the new interface until next month, if I remember.

At least I figured out the GBoard workaround because I haven't been able to log in for a LONG time because I didn't think about switching keyboards until just today.

BTW... Love, Love, Love the new log in screen because it mitigates mistakenly clicking the Apple Log in when trying to Authenticate.
Mist Singer

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22-Feb-2021 21:21:38 - Last edited on 22-Feb-2021 21:23:06 by Mist Singer

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