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Malformed interface on Android

Quick find code: 450-451-227-66176121

Awn Fire

Awn Fire

Posts: 32 Bronze Posts by user Forum Profile RuneMetrics Profile
Since the latest Android update on 8/18 my interface has stopped scaling correctly. The interface will squish itself lower or to the left which makes the game more difficult to play on a phone.

The game loads correctly at first but anytime something happens on my phone where I have to switch windows (a call, for example) the interface will stay drawn in this broken state. The only way to fix is to fully exit out of the game and log back in. It has been working perfectly for months; this only happened after this last update.



It seems to be drawing itself based on the floating status bar/navigation buttons that appear for a brief moment after opening the game. Here is another pic to show what I mean:



My specs:
OnePlus 7 Pro
Android version: 10
Build number: Oxygen OS 10.0.5.GM31CB
Model: GM1915

I have already sent a ticket in for this to Jagex but saw this forum afterwards so I figured I would post it here as well (2824761).

20-Aug-2020 12:40:55

Awn Fire

Awn Fire

Posts: 32 Bronze Posts by user Forum Profile RuneMetrics Profile
Problem is still happening but I have found a workaround. Whenever it does this if I open the on screen keyboard (for example using the deposit-x option) it will resize the screen properly until the next time it does it. Not ideal, but still better than having to restart the client.

21-Aug-2020 21:00:01

Evilknightjv
Dec Member 2013

Evilknightjv

Posts: 423 Silver Posts by user Forum Profile RuneMetrics Profile
I got the same problem to happen atleast once cant remember what I was doing for it to happen but I know every time I search for something in the ge the game shifts twice so to search for something I have to click the search bar 3 times very annoying when buying more then one thing

30-Aug-2020 15:59:56

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