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Issue: mobile client hangs

Quick find code: 443-444-843-66238153

Superfury
Nov Member 2022

Superfury

Posts: 169 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G930F
Location: Netherlands
Wifi: Yes
Cellular: disabled in the settings
Data Provider: unused
OS: Android
OS version: 8.0.0

Playtime (Approx): 5 minutes
At the time of the crash I was: Moving the plager around the middle island of the Everlight digsite, moving to the southwards facing agility spot for storing the full item inventory in the south deposit cart. What happens is that the music and other sounds seem to continue, but any response has no effect(both back button and tapping the screen). The display is frozen in place(static image), usually the player character just stands on a spot, doing nothing. The only thing that can be done is using the home button and terminating the app. This of course breaks any skilling boosts and running bonuses(xp core boosts, archeology (x3) percentages and the like because of logging out). This issue has been there for about a full year already, a bit after mobile came out(ran fine at first). The actual location can be anywere on the map, as I've noticed(grand exchange, moving through Edgeville, inside POH confirmed. Any other location is probably the same).
Edit: A few occurences later, I've concluded that it happens in the middle of a running animation. It also occurs exiting out of the archeology guild bank chest, with the backpack displaying: 'Backpack currently unavailable.' with a lock symbol below it.
Edit: Another addition: after another login, colorful randomly colored patches of blocky(glitchy) areas appear on the archeology guild models, only seen when almost until completely zoomed out. Zooming in makes them behave properly.
Can it be reproduced?: Yes

05-Dec-2021 10:38:29 - Last edited on 05-Dec-2021 11:25:28 by Superfury

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