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Client Crashes Upon Log In

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wasGore
Aug Member 2021

wasGore

Posts: 17 Bronze Posts by user Forum Profile RuneMetrics Profile
Meghane said :
Finally I got a response from Jagex. It was a form letter they sent to everyone experiencing this problem. My gripe is that when I submitted a customer request they told me to post on this forum and closed my ticket. So I did just that and not a single Jagex employee responded. They completely blew me off like my problem didn't exist. A simple acknowledgement of my issue and a statement that they were working on it would have sufficed. I spent hard earned gold on crafting materials and was planning on hitting my first 99 during dxp weekend. Sad.

Seriously, I loved this game. I wanted a Completionist Cape. It's all sour now.

Jagex really needs to implement a REAL support system already. People have been bitching about it for years and years now and they just tip toe around it. It's pathetic.

20-Mar-2021 19:15:10

Hellish Imp

Hellish Imp

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Unfortunately, this has been an ongoing problem for mobile since day one of it's release. Not the public release, but the limited testing release. Sometimes you can go... sometimes it boots you as soon as things load. Sometimes it waits for you to do anything that would require entering your PIN etc. This is not a new issue and it does not care how good or new your device is. I know people who refuse to use the mobile client and just use other programs to mirror the game which work much better. Just because they were fed up with mobile client not working while mirroring has worked fine for years.

23-Mar-2021 17:30:24

yammaniow
Mar Member 2007

yammaniow

Posts: 1,828 Mithril Posts by user Forum Profile RuneMetrics Profile
Sadly the last post is true, people griped a lot enough in forums and nothing was done.
Now ,unsurprisingly, it morphed into a more serious problem that has far reaching issues for a lot of people!

That said there are still a it of log in issues etc that are not caused, it seems, by the current problem that don't seem to be addressed, all you see is do this, that to work round it as we CBA to find a real fix!

How about looking at the engine of the game, fixing long term problems before adding more c rap causing more problems?

Can't wait til next update to see what gets stuffed up :) I know what I want to do, but can rarely achieve it

03-Apr-2021 09:20:42

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