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Bank crash

Quick find code: 443-444-256-66116913

Iron 1965
Feb Member 2018

Iron 1965

Posts: 248 Silver Posts by user Forum Profile RuneMetrics Profile
Same here
Opening the bank worked once but with first interaction with bank the client crashed. Has never happened before yesterday's update.

Now client crash as soon as I get bank interface open. Bank deposit box works fine.

Device Galaxy S9

20-Aug-2019 07:30:55

Jellopieman3

Jellopieman3

Posts: 91 Iron Posts by user Forum Profile RuneMetrics Profile
The same!!!
List of activities that are crashing the RS mobile app that never crashed the app BEFORE TODAY'S (8/19/19) UPDATE
-accessing my bank is instantly crashing the RS app.
-accessing some stores I.*. the fishing store on port sarim/ magic shop in varrock.
-Attempting to finish a daily challenge of 100 mahagony armour case in building mode at my work bench in my POH.
-Anything that brings up a secondary window that requires selection of separate items/ interfaces
- I can still use bank deposit boxes.

Guys please help. After the update today , the game has been rendered not worth playing . And this is coming from a 15 year on again off again player, I've supported jagex for years, but I will not be renewing my 3 month at a time membership this coming 26th if we can't find a resolution to these bugs. The game ran so smoothly before what ever system update y'all installed today. Very disappointed, upset, and frustrated.

Please get back to me to confirm you've received my complaint, and are taking steps to rectify the situation.

I pay for members so as to play the mobile beta ( I do not own a computer at the moment , Mobile is the only way I can play right now) so as to maybe provide invaluable feedback about anything going on that is wrong before full scale release of the app.....
Device ; Samsung Galaxy J3
Wifi/ Mobile data yields same results
As always, thank you for your time , please respond.
- Jellopieman3

20-Aug-2019 07:36:22 - Last edited on 20-Aug-2019 07:40:08 by Jellopieman3

Dean Lincs
Dec Member 2018

Dean Lincs

Posts: 1,824 Mithril Posts by user Forum Profile RuneMetrics Profile
Same issue here. Samsung S8. Was working fine till update on 19th Aug. Now opening any bank interface crashes the whole app. Have tried various banks all the same. Tried on and off wifi the same.

When the bank interface opens it draws a few items but then hangs and then closes the app.

20-Aug-2019 07:50:08

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