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NO LONGER COMPATIBLE?!?!??!!

Quick find code: 443-444-123-66091722

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Sep

2023

Kakashi Sama

Posts: 1,633 Mithril Posts by user Forum Profile RuneMetrics Profile

WHY CAN'T I UPDATE RUNESCAPE ON MY PHONE!?!?!
It is saying my device is no longer compatible... i have used mobile since its release last october, now all of the sudden im not compatible?!?!
i have anrdoid os 8.0 i have 2g ram.. what the ****.
i have been a loyal runescape player for nearly 15 years, i pay for my subscription and now you're telling me i can't play anymore?!?!?

My device is a Lenovo Moto Z2Force... its not some crappy walmart phone why are you doing this to me!?!?

25-Mar-2019 14:34:43

lilLawrence

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile

Uhoh I have the same phone I wonder if that is the issue

25-Mar-2019 14:43:52

Sep

2023

Kakashi Sama

Posts: 1,633 Mithril Posts by user Forum Profile RuneMetrics Profile

Dang really?? dude they better fix this i pay real freaking money to play this game... i've been on mobile beta since october 2018... im infuriated

25-Mar-2019 14:44:59

Sep

2023

Kakashi Sama

Posts: 1,633 Mithril Posts by user Forum Profile RuneMetrics Profile

But how are we suddenly not compatible, these phones meet the minimum requirements...

25-Mar-2019 14:46:03

Atena

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Mine is Huawei p8 lite 2017, android 8.0.0 and RAM 3 GB, i've been on mobile beta since october 2018 too. I'm annyoed

25-Mar-2019 17:53:04

Falkensight

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Samsung Tab s2, can't update either, Have been playing since October 2018. As of march 25, it says is an Incompatible device.

25-Mar-2019 21:24:47

FakeCait

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Moto Z2 Force as well checking in. Can we please get a mod response? Is this a mistake or have you patched us out?

26-Mar-2019 04:50:09

Mar

2014

Kolikko74

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile

Samsung J5(2017) and played mobile since August 2018. Update is not available. It doesn't exist at Play Store.

26-Mar-2019 09:29:20

Sep

2011

Belgam

Posts: 427 Silver Posts by user Forum Profile RuneMetrics Profile

same here.. my phone is a one plus 3

27-Mar-2019 14:28:21

Feb

2008

SheWhoQuests

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile

Moto z2 play no longer works either. This is disappointing.

27-Mar-2019 21:44:23

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