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iOS Mobile Login Trouble

Quick find code: 429-430-991-66200394

ZackAsch
Feb Member 2023

ZackAsch

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Whenever I attempt to login a message appears and says “please choose yourself a display name via the website before logging in OSRS.

When I load up the app it doesn’t even give me an option to type in a username or password it only says continue using RuneScape account and when I click that the message appears. I’ve tried everything and cannot figure out what is causing this. When I run OSRS on my work phone I have no problem logging in.

I need help ASAP.

27-Jan-2021 18:23:11

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
I am not sure whether this is a new problem or just a continuation of the other login problems mobile users are experiencing.
If the page I linked above did not help, try the fixes suggested by Mod Zig: Mod Zig said :
Hi All,

Mod Zig here from Player Support!
If you are still struggling to login to either Runescape Mobile or Old School Mobile, please follow these steps:

- Please do not use any auto-fill features. Please make sure to enter your login credentials manually.
- Clear cached files and Cookies
- Delete and re-install app
- Make sure your mobile device has the most up to date operating system
Please post back if these fixes don't help.
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29-Jan-2021 13:07:35

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