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Prompting me to start new acc.

Quick find code: 429-430-891-66188340

Mar 2023

SXM Octane

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello, I just got a new phone and redownloaded the mobile app. When I open the app, I have two selections to log in. One using Game Center and the other to continue with RuneScape account. By using either option, it keeps trying to make me start a new account. It does this even when I type in my own username and correct password. When I go back to my old phone, I can log into my account with no problems. I am at a loss of where to go.

10-Nov-2020 02:28:11

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

SXM Octane

To fix the problem, follow the instructions on this support page: Why can't I log in to the correct account on mobile?

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10-Nov-2020 08:12:26

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