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Hurlock
Dec Member 2021

Hurlock

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5 mini
Model Number: SM-G800F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: O2
OS: Android
OS version: 6.0.1

How is the app performing for you?:
It just won't let me download it when I search on google play I cannot even find the app so I got onto the osrs website and get the link and it comes up with this : https://gyazo.***/41cb828d954b8ce7350607b1cae1a403

31-Oct-2018 11:51:06

Duart3zz

Duart3zz

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J5 2016
Model Number: SM-J510F*
Location: Portugal
Wifi: Yes
Cellular: 4G
Data Provider: MEO
OS: Android
OS version: 7.1.1


So currently I can't install OSRS on my phone. I have all the requirements needed and my country is not on the not avalable ones list, so isn't my phone. What could be causing the game to display as not compatible with my phone? Thanks for any help you provide. (ans soz for any grammar mistakes as english is not my first language xD)

31-Oct-2018 12:36:52

iRuben
Jan Member 2024

iRuben

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device Name: Samsung Galaxy J5 (2016)
Model Number: SM-7510F*
Location: Portugal
Wifi: Yes
Cellular: 4G
Data provider: Vodafone
OS: Android
OS Version:7.1.1

I was a beta tester since the open beta where I joined on the first batch of downloads since then everything was working fine but now that the app was fully released it is saying that the app isn't compatible with my phone which I find weird since i have the beta still installed and it runs perfectly yes it heats up a bit but all you have to do is take your case off and it's ok it works fine. Which is also the reason i haven't left the beta programme. Since it does asy it isn't compatible with the device I'm pretty positive that it wouldn't let me download it again

31-Oct-2018 15:25:11

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 16,541 Opal Posts by user Forum Profile RuneMetrics Profile
For those of you posting about the Samsung Galaxy J5, there's some information about that here:
https://twitter.***/JagexRoq/status/1057665023030558720


Quoted from the tweet:
"Hey Ruben, i did a bit of digging and found out the reason why. The device you have will no longer be applicable to the release version of the game due to some issues we experience with that device. We looking to try and fix them before we think about re-enabling that device."
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper
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Discord: Asahel Frost
FC: SilverScaper

31-Oct-2018 16:19:20

Don Gilberto

Don Gilberto

Posts: 60 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A5
Model Number: SM-A500FU
Location: Poland
Wifi: Yes
Cellular: 4G
Data Provider: Orange
OS: Android
OS version: 6.0.1

How is the app performing for you?: For some reason it doesnt let me download app from play market (as far as im concerned the only reqs are 1gb+ ram and 5+ android version).

31-Oct-2018 18:11:23

Trippel hop

Trippel hop

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Motorola Moto G3
Model Number: XT1541
Location: Belgium
Wifi: Yes
Cellular: 4G
Data Provider: Proximus
OS: Android
OS version: 6.0.1

How is the app performing for you?:
It is not, I cant find it on the play store itself so when I try to open it trough the website it sais that my device is not compatible, even tough I have android 6.0.1 and 2gb or ram. I would really like to know why I cant play, I have been waiting so long for mobile so it really sucks that I cant play it, knowing that my phone probably would be able to run it. So I would really like to have some answers for my problem and hopefully a fix. thanks for reading :)

Ps: On earlier forum comments, I have seen someone using a motorola G2 and he could play :/

01-Nov-2018 16:20:44 - Last edited on 01-Nov-2018 16:22:23 by Trippel hop

Ouekkei

Ouekkei

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device Name: Tesla Smartphone 6.2 lite
Model Number: SP6. 2_Lite
Location: Bosnia and Herzegovina
Wifi: Yes
Cellular: 3G and 4G
Data Provider: m:tel
OS: Android
OS Version: 6.0

I actually play old school runescape,but my problem is that the game lags like hell. Literally 1fps even in the login screen, I waited for so long to play on my phone since I don't have a PC, and it really sucks that I can't play it...By the way my phone has 2gb of ram in general but only like 1.2gb can be used.
Also the sound plays totally fine and does not lag in any way

01-Nov-2018 19:05:10 - Last edited on 01-Nov-2018 19:15:29 by Ouekkei

fvble

fvble

Posts: 1,117 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM-G950W
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Fido
OS: Android
OS version: 8.0

How is the app performing for you?:
well. aside from log in issues, any connection disruption results in no longer being able to log in. world changing has the same results. usually I can only play on the first world chosen for me.
-kanthaka

02-Nov-2018 13:59:40

SirDaskor

SirDaskor

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Motorola Moto G 3rd Generation
Model Number: Doesn't say in phone, but guessing from W*kiped*a I'll say XT1550
Location: New Zealand
Wifi: Yes
Cellular: 4G LTE
Data Provider: Spark
OS: Android
OS version: 6.0.1

The app doesn't show up on the app store on my phone, and when I check on pc it says that my device is not compatible with the app. It'd be nice to know what the device compatibility ratings actually are, seeing as officially it's just Android 5.0, which apparently is not the case.

EDIT: Had a quick scroll through the forum, seems to be an exclusive issue with moto G3s. reported to be compatible with G1's, G2's, Z's, and E's. The G1 and G2 in particular are older, are less up-to-date, and have worse hardware, so what gives?

EDIT2: The RS3 beta does seem to be compatible

03-Nov-2018 00:18:38 - Last edited on 03-Nov-2018 00:30:58 by SirDaskor

NT Zack

NT Zack

Posts: 293 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: LG G6
Model Number: LG-LS993
Location: United States
Wifi: Yes
Cellular: 4g LTE
Data Provider: Sprint
OS: Android
OS version: Oreo


I've played since open beta, for around 3 months or so. I was playing on a Galaxy J7 and my experience was great. Did everything from killing cows to Zulrah and got my fire cape. I've just switched to this phone a few days ago and I'm having issues with my fps. My fps dip when i open a bank, in heavily populated areas (expected), when zoomed out, or in some areas such as the Catacombs of Kourend, and while using multi-combat or using the toxic staff (cant think of what its called). For some reason when I multi-task while I'm doing most of these things (such as reply to a message or switch apps) my fps doubles and everything seems flawless for a little while until it dips again in a few minutes. I consider this phone an upgrade, and it shouldnt be having these issues. It runs other more demanding games just fine. I've searched everywhere and cant find a solution to this issue. Phone over-heating is also bot an issue. Please help!!!

03-Nov-2018 01:53:34

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