Forums

Can** login due to Gamecentre

Quick find code: 429-430-7-66200629

KettyDosser
Dec Member 2023

KettyDosser

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi so I accidentally logged out my account on mobile and clicked continue with game centre..
I closed the app to cancel and tried logging in through RuneScape account, but I’m just getting a message saying I need to create a username on the website to play, I don’t know how to reset the app so I can just log on through my email because I don’t know my game centre details (not the same I’ve tried) I’ve deleted and reinstalled the app it just says the same thing

Hope someone can help!! Mobile is my only way to play :(

29-Jan-2021 00:23:12 - Last edited on 29-Jan-2021 00:24:13 by KettyDosser

Arigorn55

Arigorn55

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
This support page is not helping... the app keeps saying “please make a display name for your account via the RuneScape website.”

I’ve done this, made an account with every single email I own and I have a display name for every single account and I still cannot log into mobile app without being prompted the same thing.

It won** let me login at all to any account on osrs mobile even the one I’ve supposedly just created. It doesn’t give me a chance to change any login information. It just fails and says “please choose a display name.”

29-Jan-2021 02:22:50 - Last edited on 29-Jan-2021 02:25:49 by Arigorn55

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
I am not sure whether this is a new problem or just a continuation of the other login problems mobile users are experiencing.
If the page Corder linked above did not help, try the fixes suggested by Mod Zig: Original message details are unavailable.
Hi All,

Mod Zig here from Player Support!
If you are still struggling to login to either Runescape Mobile or Old School Mobile, please follow these steps:

- Please do not use any auto-fill features. Please make sure to enter your login credentials manually.
- Clear cached files and Cookies
- Delete and re-install app
- Make sure your mobile device has the most up to date operating system

Please post back if these fixes don't help.
Forum Community Helper -
Information about Moderators and Community Helpers

29-Jan-2021 13:08:36

KettyDosser
Dec Member 2023

KettyDosser

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello mod zig thanks for the reply. I’ve sorted my problem this is what I did for all other struggling


To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. ...
To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

Now I’m back on MAKE SURE YOUR* CLEAR COOKIES

29-Jan-2021 14:26:56

KettyDosser
Dec Member 2023

KettyDosser

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello mod zig thanks for the reply. I’ve sorted my problem this is what I did for all other struggling


To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. ...
To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

Now I’m back on MAKE SURE YOUR* CLEAR COOKIES

29-Jan-2021 14:26:57

Quick find code: 429-430-7-66200629 Back to Top