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RLkiller

RLkiller

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
I just got my account back and logged in on laptop. Laptop wont turn on so im trying to login on my phone. I use the email address that got me into this account to post this message which is the same name i had when playing. When i try to login on my phone it logs in but goes to tutorial island.

31-Dec-2019 21:17:55

RLkiller

RLkiller

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Dunno why it created two topics. But i figured it out i was hitting login with gmail account and not login with runescape name. My email is a google address but some reason it messed up. I resolved the issue please close thanks.

31-Dec-2019 21:30:16

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
I see your issue is resolved but I am posting this anyway as information, for you and others.

Hi there
RLkiller


The phone login screen shows two options:
* continue with Google (or Game Centre if using iOS phone)
* continue with RuneScape account
Which of these two are you selecting because each option will take you to a different account?

Your RLkiller account does have game activity in OSRS so, if you are being taken to Tutorial Island, you must be logging in to a newly created account.
Try logging in through the other option shown on the phone login screen.
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