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Membership login issues

Quick find code: 429-430-582-66133239

DougForcett

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi,
I've been trying to find the contact for the Devs, with no luck since I can't find a contact email.

Loaded up my old account again recently after a long break. The other day I purchased membership but have had continuous log on issues since then.
I'm worried that I'm wasting membership days.
I don't want to waste my money if it being used for days I can't play.

I've only had this issue since purchasing membership.

08-Dec-2019 11:18:27

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

DougForcett

Please read the announcement: [07/12] OSRS Connection Issues

Because the problem is not resolved yet, it is probably too soon to talk about replacement of the missed days.
If you want to message Billing Support, go to the Common Credit Card Issues support page and use the 'Contact Us' button at the bottom to navigate to a message form.

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08-Dec-2019 13:12:06

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