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K1ngK4sh420

K1ngK4sh420

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I am pretty sure my account is glitched. Because I log in with game center and I made a whole new one just for it when I got a new phone and everything. When I went to forums before I logged in with my email and it says no user information available and I made kingkush it was timmahh784 before on the game it was working fine before when I updated it a few months ago it wouldn’t allow me to log in with the Authenticator anymore and that*s what it has been saying I have pictures on my phone of my account and stats

01-Jan-2020 15:51:29

K1ngK4sh420

K1ngK4sh420

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I am pretty sure my account is glitched. Because I log in with game center and I made a whole new one just for it when I got a new phone and everything. When I went to forums before I logged in with my email and it says no user information available and I made kingkush it was timmahh784 before on the game it was working fine before when I updated it a few months ago it wouldn’t allow me to log in with the Authenticator anymore and that*s what it has been saying I have pictures on my phone of my account and stats

01-Jan-2020 15:51:30

K1ngK4sh420

K1ngK4sh420

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I am pretty sure my account is glitched. Because I log in with game center and I made a whole new one just for it when I got a new phone and everything. When I went to forums before I logged in with my email and it says no user information available and I made kingkush it was timmahh784 before on the game it was working fine before when I updated it a few months ago it wouldn’t allow me to log in with the Authenticator anymore and that*s what it has been saying I have pictures on my phone of my account and stats

01-Jan-2020 15:51:33

Malua
May Member 2006

Malua

Posts: 43,028 Sapphire Posts by user Forum Profile RuneMetrics Profile
Did you create the account through your Game Centre?
If you did, the account might not yet have its own email login.
Game Centre created accounts use the Game Centre as a shortcut to login to Runescape.
They don't have an email login access until you deliberately add one.
Read this: Game Center FAQs

If you have not yet set a login email to your Game Centre account but then go ahead and set Authenticator, you can end up locking yourself out (which sounds like it might be the problem).
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02-Jan-2020 11:51:42 - Last edited on 02-Jan-2020 11:54:27 by Malua

Malua
May Member 2006

Malua

Posts: 43,028 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi again
K1ngK4sh420


As this problem has been going now for a number of weeks, I have flagged your accounts and this thread for a JMod to check.

The JMod replied that you need to send in a message via the Forgotten login support page as the timmahh784 account has a login email and is not logged into via your Game Centre login.
Navigation to use in the Forgotten Login page is: Still stuck? -> No -> No -> Maybe we can help
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12-Jan-2020 21:05:05

K1ngK4sh420

K1ngK4sh420

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I feel as if my account has been deleted? Because I can delete runescape app and sign in with Game Center and it logs in with all my info and then when I go to log in it asks for Authenticator and it won*t allow me to log in.

11-Feb-2020 23:05:27

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