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comitrespawn

comitrespawn

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the help!
Turns out that I was writing an extra letter on the pass word
I remembered 3 of the passes, the first pass, the second most oldest pass and the newest pass I could remember
I don't use vpns in such situations
I just sent another request and it wasn't denied, I think the problem was because of the extra letter on the pass
As I said, I haven't changed where I live, phone or my icp.
Now I'm waiting for a response because it said it may take up to 24 hours.

03-Nov-2019 21:17:27

Malua
May Member 2006

Malua

Posts: 43,028 Sapphire Posts by user Forum Profile RuneMetrics Profile
Once it starts taking more than 15 minutes to get a reply you will know you are on the right track. Even if you still get denied, it will still be an encouraging sign.

If you get a deny and need to try again, start focusing on the information you are putting in the Other Comments box.
Other Comments should be used to list:
* display names of other accounts you own
* address changes during the life of the account (town/state/country only)
* if you are still at the creation address, say so as this is a very strong piece of ID evidence
* emails you have had linked to the account
* any extra payment information you want to mention
You don't get much character space in Other Comments so you need to use the space wisely.
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03-Nov-2019 22:06:52

comitrespawn

comitrespawn

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Just recieved an email saying it was approved tho when I pressed on change password it asked me again for my request's tracking Id and code or smth, where do I get that?
I've tried to change it from the forums but it says my email wasn't recognised

04-Nov-2019 10:41:52

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