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Authenticator acting weird

Quick find code: 429-430-506-66239834

Aug 2023

Very fat guy

Posts: 30 Bronze Posts by user Forum Profile RuneMetrics Profile

Is it normal for authenticator to ask for the code 3 times in a month? I have clicked on the "trust this device for 30 days" but it still keeps asking it sometimes and im freaking out because my account got looted when I "installed" the wrong runelite client.

19-Dec-2021 07:08:06

Oct 2017

Corder

Posts: 27,893 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi Very Fat Guy,

Are you frequently switching internet e.g. turning on/off mobile data/wifi?
Authenticator will be asked whenever your internet connection changes.

If you try logging into the site, does it keep asking you for the code as well?
If so, report the issue here for Jagex to assist you: Website help Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

20-Dec-2021 01:19:26

Aug 2023

Very fat guy

Posts: 30 Bronze Posts by user Forum Profile RuneMetrics Profile

Ahhh i think you already answered to my problem. I used other than my normal connection to play other games. It must have been the change of connection ofc. Thank you!

20-Dec-2021 09:41:07

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