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Log in issues

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Nov

2019

Mij Mils

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Yesterday I had the 'can't connect to server' issue. Seems to be fixed today, but now there is a membership login issue. When logging in I get the following:

"You are standing in a members-only area. To play on this world move to a free area first"

I have membership and was logging in to a member world, so confused on why this occurs and how to fix.

Does Jagex extend membership or give credits back where users cannot login due to issues with THEIR app?

06-Dec-2019 01:14:38

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Mij Mils

Not sure if the login issue is resolved for you yet but, if it isn't, try logging out completely then logging back in (instead of just closing the app and re-opening it).

**: the membership extension. I am not sure what Jagex will do about this.

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06-Dec-2019 09:04:34 - Last edited on 06-Dec-2019 09:05:00 by Malua

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