I purchased a 3 month subscription through Apple Pay it’s been over 4 days still no membership I’ve also tried to purchase membership through website and it won** let me because it says I have a membership already also this is my only account so it’s not on another account
Are you using the same login information to get into the game as you used to log into the forums?
Do you recognize the display name VeteranTSer1 that is showing here? Is that your in-game name?
Yes I’m using everything the same I actually bought a bond in game it was the only way to allow me to get membership but now I only have 13 days left and I paid for 3 months
i Got an email from mod Calcifer something about my payment from Apple was backdated I have no idea so I went in just now and resubscribed through mobile (which I will never do again and will just go straight through jagex) and I tried to log in and I lost my membership I just bought with a bond ?? What is going on
26-Nov-2019 03:34:22
- Last edited on
26-Nov-2019 04:04:38
by
VeteranTSer1
Wow! It won** let me subscribe through jagex because it says I already have a membership..which now I have none had 13 days becauae of my bond until I resubbed I just would like to play again
26-Nov-2019 05:04:41
- Last edited on
26-Nov-2019 05:26:47
by
VeteranTSer1
However a refund was issued for the August re-bill. This resulted in the November re-bill being backdated to cover the membership used in that time
This what was sent to me although I checked this morning and I have never received a refund in August. This is what I resubmit my membership because to me that’s saying you owed us money so I just resubscibed.
I’m starting to lose interest in playing this game if this is how difficult it is to play so difficult to get answers I’m willing to pay for membership and it won*t even let me
I can see that membership has been re-applied now.
It sounds like you have been having issues with Apple Pay.
Here is the link to the Runescape Support Centre:
RuneScape Support
It might be worth browsing through as there is a lot of information in there you might find interesting.