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Oct 2023

LordBruns

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

can someone please help me out. I am trying to figure out the email I used for my mobile account but every time I try to see what it is Jagex blurs out everything but the first and last letters anyone know of a way I can find out what the email is? its a stand alone email with no other emails or accounts linked to it.... so I cant use another one to find out what it is and I cant contact Google to get it from them either... is there a moderator that can just tell me what it is please... I've been trying to figure this out for months and its getting really frustrating

27-Dec-2019 20:32:22

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

LordBruns

Does your account even have a login email?

Option 1: If you created the account via the mobile download , it may have been created through your Google account. And if the account was created through your Google account, it won't have a login email until you add one.

Option 2: If you created the account on the website here and added your Google account as a login shortcut later on then, it does have a login email.

Option 1 support article: Add a login email to Google created accounts

Option 2 support article: Forgotten login

When you said

"but every time I try to see what it is Jagex blurs out everything but the first and last letters"

, this sounds like you are trying to view the registered email.
The registered email is the contact email, it might not necessarily also be the login email.

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27-Dec-2019 21:54:39

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