A message from Mod Sarnie:
Hello everyone! We'd like to give you something more official in regard to the ongoing issues with Mobile over the last month.
We've seen multiple reports of players having notable lag spikes, freezes and crashes on both iOS and Android since the release of Ground Items & The Loot Tracker. Alongside this players have reported some resolution and rendering issues with the release of the latest C++ Milestone.
Although our QA team is thorough and has the ability to test environments, nothing can ever compare to a live game with thousands of players all playing the game in different ways, especially when it comes to mobile where you have the added challenge of many different devices.
The team has been investigating and has found the issue to be client-side, which unfortunately means we can't send out a simple Hotfix as we can do with a plethora of content. In order to fix the issue after identifying the problem, the team would need to create a fix alongside an entirely new client version, which as you can imagine is a lot more work than a Hotfix.
As for when you can expect to see some improvement, we're currently working on two separate solutions that should help reduce these issues. The first is content-side optimisations which will be released in an upcoming weekly update, with more expected after the first. Although we can't give you an exact date just yet, the team is working very hard to get this out as soon as possible. 1/2
Ooh, shiny things!
26-May-2023 15:28:59
