good morning to the jagex administrators last night I had a big problem and I sent this email looking for your help to solve this problem that not only happened to me but also to many in the game and it is the problem of hackers.
To give you more information, they hacked me and they took everything from me, they stole everything I had in the bank.
And because of their poor security they entered and violated the authenticator which is supposed to give me more security and even so they took everything from me.
It is assumed that everything they do is for users to have a better experience with the game, but their security measures can be violated by a user who harms others and damages the gaming experience of others and that is not fair.
Besides, it is assumed that the accounts belong to Jagex and that the players only have them on loan and that someone who is not the administrator authorized to manage that account enters to steal items and coins without any consequence seems very bad to me.
Another thing that seemed wrong to me is that they do not have a section on the official page for people who have had these mishaps with hackers that Jagex does not help solve these problems and hold accountable people who damage the gaming experience of another who if we fight to raise our accounts and earn coins honestly.
I strongly request jagex and its administrators to help users to stop these problems from happening so that players can have a pleasant gaming experience and we can continue playing the wonderful game that is old school runescape, without the insiders with hackers.
Please jagex this game is very special to me and I don't want to stop playing it because of bad people.
att. Eliazar14L
Eliazar14L
14-Dec-2022 15:41:15
