I created an account help ticket a week ago due to an ingame mobile attack style bug that affected my defence level. I believe this is only a mobile bug regarding equipping a soell to a staff when being attacked. I have not heard back from Jagex, it said when i created it that it takes 48 hours for a reply, but nothing yet. I provided all correct account information, please please help.
If you found a Bug in-game, it should be reported.
Instructions:
How to report a Bug
Bug Reports are not responded to directly.
Fixes are done to correct future game play, not to repair past game play.
There is a recent News post about a combat experience Bug that affected players on 21st February.
If the Bug problem you experienced was this February one, you should read this news post:
News Post 21st March