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Pending transactions error

Quick find code: 429-430-294-66262746

Beefy Meats
Jun Member 2022

Beefy Meats

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Whenever I try to hop worlds or login on mobile I get a message saying, “You have pending transactions. Apply them to x” with x being whatever account I try to log in with. Then no matter if I try to apply or skip I get an error and have to put in all my information and my authenticator code. Every single time. It is strange to me how the error spreads to whatever account I try to log in with, and not tied to one specific account. Any idea what I can do? I tried uninstalling, clearing caches, I don’t know anymore. I have a lot of world hopping to do and right now it’s impossible for me on mobile because I get the error every time I try to log in or hop worlds. :’( I am using an iPhone 11 iOS 15.6.1. Problem persists on Wi-Fi and LTE. Thank you

21-Sep-2022 14:32:02

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Beaten Meats


Do you normally buy through Google Play?
If so, visit the in-game store to see if there is any purchase to be picked up.

If you can't find anything to collect at the in-game store, your next step would be to message Billing Support to ask them to check your account.
To do that, go to the Unknown charge support page and use the 'Contact Us' button at the bottom to get to a message form.

If Billing Support can't find anything, you may need to submit a Bug Report from inside the game.
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21-Sep-2022 23:39:57

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