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Mobile client update freeze

Quick find code: 429-430-199-66275889

FissionPenix
Aug Member 2022

FissionPenix

Posts: 773 Gold Posts by user Forum Profile RuneMetrics Profile
I have an issue that started up this week with the mobile client and haven't been able to resolve it. The client will stop updating after about 2-3 minutes of being logged in. I'm using a Samsung Galaxy S21+ 5G. I'm normally just using mobile data but have tested a wifi connection and have the same update freezing issue. The freezing of updates seems to be client-side as I enter controls into the game after the freeze and when I relog back in, those commands seem to have been enacted for my account. I have tried reinstalling the app, restaring my phone, uninstalling the app, restarting my phone, and then reinstalling the app.

I have also cleared storage space on my device since the start of the issue and performed restarts since then, too.
Phenomenal nuclear power - itty bitty power plant.

05-Mar-2023 14:42:56

FissionPenix
Aug Member 2022

FissionPenix

Posts: 773 Gold Posts by user Forum Profile RuneMetrics Profile
Turns out the issue was my vpn. Discovered and resolved via discord assistance from Mod Gecko.

The solution was to change my NordVPN protocol from "Recommended" to "OpenVPN (UDP)"
Phenomenal nuclear power - itty bitty power plant.

06-Mar-2023 17:43:18

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