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Isn't runemetrics pro half-pri

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Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Nessykins


The Premier Membership support page has instructions about how to access the discount for Runemetrics Pro under the "How do I get RuneMetrics Pro discount?" heading.

Have you set up a new Runemetrics Pro subscription since the price went up in early May?
If your subscription has been continuous and not been re-set up, you need to sign up for a new subscription now to access the discount.

Gold Premier Club has been re-badged as Premier Membership.
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05-Aug-2022 15:13:05 - Last edited on 05-Aug-2022 15:14:31 by Malua

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Nessykins said :
I have now been refunded but not got an answer to whether Runemetrics Pro is free to Premier members or not. I would like it if so. Check the Runemetrics Pro payment page again. Is it showing the discount price now?
(to check, you have to select it and click through to the page where you enter your credit card information <- that's the page the discount should show on)

If it isn't showing, use the 'Contact Us' button on the RuneMetrics Pro support page to message Billing Support.
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09-Aug-2022 09:09:44

Nessykins
Jun Member 2007

Nessykins

Posts: 345 Silver Posts by user Forum Profile RuneMetrics Profile
I've tried again to purchase Pro both through the game and through the website but am still being offered it at £4.99. I did go to the contact us page and filled it in but to be honest it wasn't easy as the options were all concerning refund, transfer etc.

11-Aug-2022 07:34:15

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