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Aug 2005

Jil L

Posts: 971 Gold Posts by user Forum Profile RuneMetrics Profile

Hi, same issue here.
I got my premier club membership by trading bonds and I'm quite sure I did it on the 1st of Jan. Would anyone please tell me how to check this out?
Thank you.

19-Dec-2020 14:02:12

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Jil L

Gold Premier will last the full year, right to the minute.
Because you redeemed Bonds, you won't have a payment record to check.

Try messaging Billing Support by navigating to a message form from the Refunds support page. Navigation: Contact Us -> No -> Jagex/Steam -> Request a Refund
I know a 'refund' isn't exactly the issue here but there isn't a dedicated contact point for questions about Bond redemptions and you will still get to the right people through 'Refunds'.

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19-Dec-2020 20:52:35 - Last edited on 19-Dec-2020 20:56:22 by Malua

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