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Bought Keys on Wrong Account

Quick find code: 410-411-895-66246702

Lazerix

Posts: 64 Iron Posts by user Forum Profile RuneMetrics Profile

Does anyone know how to transfer keys, or ask for a refund for purchased keys? I tried to go through the support system, but it does not work, and I have no idea how to get in touch with Jagex otherwise. I put in my email address when logging in to buy keys instead of my player name; thus, my keys are on a nonexistent account.

Any help offered is much appreciated.

Thank you.

19-Feb-2022 03:24:27

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Lazerix

Go to the Bought items on the wrong account support page, read it and use the 'Transfer Items' button to navigate to a message form to message Billing Support.

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19-Feb-2022 07:38:53

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