RuneScape Forum Archive | Need help canceling membership

Nov

2021

nbri1

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Sorry if this doesn’t belong here. I was trying to figure out how on earth I can get in contact with someone about canceling my current membership so that I can switch to premier club. I know I can wait until it expires, but I’d rather not wait if I don’t have to. Thanks!

28-Jan-2022 19:47:17

May

2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile

This thread has been moved to the Community Led Payment Support Forum for best results.

The answer to your question depends on what type your current membership is.

If it is a recurring membership bought directly from Jagex, you do not need to cancel it. When you purchase Premier Club, your regular membership will be suspended until your Premier Club expires. At that point it will resume, at the same rate as before you purchased Premier Club.

If you currently subscribe through mobile, that will need to be cancelled through Google Play or Apple Pay.

The Purchasing Premier Club page in the Support Centre has more information and links to instructions for cancelling a mobile subscription.

~Tren

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28-Jan-2022 20:22:08 - Last edited on 28-Jan-2022 20:22:30 by Tren

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Need help canceling membership

nbri1

Tren