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Can't buy Premier

Quick find code: 410-411-841-66238689

AustinPit
Nov Member 2015

AustinPit

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
I would like to buy the premier membership but when I go to the page, it says "You are not eligible for any items in this category" I have a recurring membership currently but I would really like to upgrade? Does anyone have a solution to this?

09-Dec-2021 17:26:28

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
Hey, AustinPit.

Do you have an active mobile subscription, i.e., through Apple Pay or Google, by any chance? If so, this is the reason why you are presented with the "You are not eligible for any items in this category" error message. It is not possible to add membership through other methods if one already possesses an active mobile subscription.



Source: Mobile payments FAQ | Subscription .



Source: Purchasing Premier Club .

If you do desire to take advantage of Premier Club Membership, then you ought to cancel your current mobile subscription in order to be able to buy it. You may do so by following the instructions enumerated below:

Mobile payments FAQ | Subscription

• Cancel your subscription with Apple Pay
• Cancel your subscription with Google Play


Click on the one that applies to you and then follow the steps thereafter :) .

09-Dec-2021 21:33:00

AustinPit
Nov Member 2015

AustinPit

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Mrs Ana said :
Hey, AustinPit.

Do you have an active mobile subscription, i.e., through Apple Pay or Google, by any chance? If so, this is the reason why you are presented with the "You are not eligible for any items in this category" error message. It is not possible to add membership through other methods if one already possesses an active mobile subscription.



Source: Mobile payments FAQ | Subscription .



Source: Purchasing Premier Club .

If you do desire to take advantage of Premier Club Membership, then you ought to cancel your current mobile subscription in order to be able to buy it. You may do so by following the instructions enumerated below:

Mobile payments FAQ | Subscription

• Cancel your subscription with Apple Pay
• Cancel your subscription with Google Play


Click on the one that applies to you and then follow the steps thereafter :) .



You are awesome, thank you!

09-Dec-2021 22:17:39

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