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trying to upgrade to premier

Quick find code: 410-411-819-66237088

Alphaomega16
Dec Member 2023

Alphaomega16

Posts: 218 Silver Posts by user Forum Profile RuneMetrics Profile
I'm currently in a bind where i bought the 3 month membership on ios just before the golden shards stuff was released. I'm looking to upgrade to premier but everywhere i read says i need to wait until my membership runs out before i can actually upgrade (on website)

i was looking at the subscription details and had canceled my renewal and all that but i saw theres a 12 month membership option on ios. i don't think so, but is that the same as premier? am i just screwed out of that golden shard?
is there anything i can do?
i've tried everything ive seen online with other people having this issue and it doesn't seem like there's anything i can do...


help :(

26-Nov-2021 15:26:38

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hey Alphaomega16

Does the 12 month membership package read 'Gold premier club'?
The reason I'm asking is, there is also a regular 12 month membership package offered. This does not give Premier Club or discount benefits.

I suggest reaching Apple Support and see if they can cancel your subscription and reset the remaining days, before the 3 month subscription is planned to end.
If Apple is unable to grant your wish, try requesting a refund through Jagex instead and explain you'd like your Apple subscription to reset so that you can purchase Premier Club. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

26-Nov-2021 15:40:22

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