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Upgrade members to premier?

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Gondor2222

Gondor2222

Posts: 162 Iron Posts by user Forum Profile RuneMetrics Profile
Wondering if it's possible to upgrade from regular members to premier. I bought 12 months membership all at once in early september and it seems premier costs less than that, and I'd like to upgrade to 12 months premier without paying for another year all at once if possible.

Tried looking through the support centre pages but there doesn't appear to be a way to contact support for my question there.

15-Nov-2021 13:52:30

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Gondor2222


It's not possible to "upgrade" to Premier Club - it has to be bought as a separate purchase.

This is because Premier Club offers a number of benefits that regular membership does not offer.
The only way to get these benefits is to buy the Premier Club membership and get your account into the computer system for Premier Club plus its benefits.
Billing Support can't manually add the benefits and do an upgrade, it just doesn't work that way.

What options do you have?
Wait a few months before purchasing Premier Club so that you use up more of your 12 months membership. Premier Club will stay on sale until February and you still get the full 12 months of Premier Club benefits no matter when you buy, now or later.
The unused 12 month subscription will just sit there, resuming when your Premier Club time ends.
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15-Nov-2021 21:24:04 - Last edited on 15-Nov-2021 21:25:21 by Malua

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