Hi yesterday night I bought 2 prepaid cards and redeemed bonds and didn’t receive anything, I was in the middle of doing the jad fight caves with full inv and I checked my bank and pouch and nothing. Helpppp.
If both your inventory and bank are full, the Bonds won't show up until you create space for them.
If you are certain there are no space problems, you will have to message Billing Support and get them to check your account.
Start on the
Find my Bonds
support page and use this navigation: Contact Us -> Found them ->
(either)
RuneScape
(or)
Old School
(depending which game version you redeemed the card in)
I know you haven't "found them" but that is the button you need to click to get through to a message form.