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No option to buy Premier.

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The Blah
May Member 2017

The Blah

Posts: 8,285 Rune Posts by user Forum Profile RuneMetrics Profile
No option to buy Premier club with bonds no matter what I try there is no option to buy it help please already bought the bonds lol. -- It says I have membership till april of 2025 but I for sure have not bought that much this is strange but now I am left with not being able to put anything in the bank due to my prem running out. Help please thanks.

19-Nov-2022 14:18:23 - Last edited on 01-Dec-2022 17:23:20 by The Blah

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
The Blah
there is a Bug affecting players that have an excess amount of advance membership sitting on their accounts. The Bug is preventing them from being able to purchase Premier Membership.
Jagex has announced that the Bug might not be fixed until early next year. In the meantime, all they can offer players is to transfer some of that excess membership away from the account to another account you own to enable you to buy Premier.

If you have advance membership paid up until 2025 then your account would definitely be affected.
To message Jagex, use the 'Contact Us' button on the Transfer purchase support page.
Unfortunately because of the number of affected players, there is a huge backlog of messages waiting to be dealt with. It could be a week before you get a reply.
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02-Dec-2022 22:05:50

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