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membership out of nowhere

Quick find code: 410-411-640-66210914

Michouelle
Aug Member 2021

Michouelle

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello! Couldnt contact any support team so this is my best shot at contacting a mod or anyone, I don't have an active subscription but my membership days keep going up and I don't understand why. I had a subscription on rs3 on a different account but I canceled that and haven't moved it to this account, I had like 20 something days left of membership and now I have 50, out of nowhere. I have no membership bills on my credit card, and i haven't bought any bonds recently. please help!! sh*t is getting me stressed as f**k :/

p.s. This happened twice, in a row actually.

08-Apr-2021 06:48:12

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Michouelle


Was your account affected by the login lockout of five weeks ago?
Affected accounts were given free membership as compensation.
News article: LOCKOUT ACCOUNT RETURNS - UPDATES

You can contact Billing Support for assistance via the 'Contact Us' button on the Common Credit Card Issues support page.
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08-Apr-2021 13:04:32

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