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Double charged

Quick find code: 410-411-633-66210112

Nov 2020

Zeldafield

Posts: 1,257 Mithril Posts by user Forum Profile RuneMetrics Profile

I am being double charged for my account.
The links on support just take in circles.
Is there an email I can send my issue to?

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01-Apr-2021 14:12:29

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Zeldafield

Please work through the points on the Unknown transaction support page and use the 'Contact Us' button to navigate to a message form to contact Billing Support.

Billing Support JMods will check and let you know what is going on.
Because it is the Easter holiday period, you might have to wait a bit longer for a reply but, if a refund is needed, Billing Support will handle it for you.

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01-Apr-2021 22:51:48

Nov 2020

Zeldafield

Posts: 1,257 Mithril Posts by user Forum Profile RuneMetrics Profile

thanks Ill try that...

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02-Apr-2021 00:45:50

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