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Premier Gold Package Benefits

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DarksideOwns
Jun Member 2023

DarksideOwns

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I bought the Premier Gold Package on 03/01 and received only 12 months of subscription, I did not receive the other benefits that were in the package, purchase was made through the official website of Runescape. What to do?

04-Mar-2021 21:35:53

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Use the link Pippyspot gave you above.
Even though it is labelled ‘Refunds’ that is the contact point for queries about purchase of Premier Club membership.
Click on the ‘Contact Us’ button and navigate through the questions until you get to the message form. If you don’t get to the message form, try answering the questions differently until you do end up on the message form.
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