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Cinterz
Dec Member 2023

Cinterz

Posts: 594 Steel Posts by user Forum Profile RuneMetrics Profile
So I forgot I had a mobile sub and dropped it and removed the mobile sub, but when I got to try to get the Gold Premier it says the offer is not available. I'm wondering if jagex payment support team can do some sort of work around so that I don't have to wait to buy the gold tier premier pack.

06-Feb-2021 08:48:28

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Cinterz


Is the previous mobile sub membership still active on the account?
If the mobile sub membership is still active, you will need to wait until it is all used up and the account returned to F2p before you can buy Premier Club.

You cannot add any other type of membership to an account that has an active mobile sub membership.
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06-Feb-2021 09:32:47

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Xatryna


Sadly, Jagex cannot over-ride the mobile sub and force Premier Club membership on to an account.

The Purchasing Premier Club information page states that
"If you currently have an active mobile membership then you will not be able to purchase Premier Club."


There is no way around this and it has been so ever since mobile subs have been available.
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17-Feb-2021 05:16:20

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