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Where's my Premier Club?

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Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
You need to use that Refunds link posted on the previous page by Corder and myself.
Messaging Billing Support will get them to check your account and diagnose what has happened.
Navigation: Contact Us -> No -> Jagex/Steam -> Request a Refund

It might seem odd contacting via the 'Refunds' support page when you just want the Gold Premier to work but Billing Support wants all contacts re Premier Club to arrive via the Refunds contact point.
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06-Feb-2021 09:19:31

gymrabbit
Oct Member 2020

gymrabbit

Posts: 585 Steel Posts by user Forum Profile RuneMetrics Profile
I've been following this thread for a while now and it's very nice to hear it worked out in the end! :)

I even learned a couple things, thanks to everyone involved!

08-Feb-2021 17:34:32 - Last edited on 08-Feb-2021 17:35:42 by gymrabbit

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi Sassquatch01,

If you no longer have premier artefact perks (check bank, diango), please submit a support ticket:
Request a refund Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

08-Feb-2021 22:25:31

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