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Premier Club when?

Quick find code: 410-411-520-66196540

Mandyjane78
Nov Member 2018

Mandyjane78

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Is there a way to see when you bought Premier Club Gold last year. I thought I bought it in the middle of January last year. I was in World 52 this morning, I ran some errands, came back and now I can't get in and it says I have to purchase 2020 or 2021 Gold Premier to play in there.

03-Jan-2021 21:46:34

Mandyjane78
Nov Member 2018

Mandyjane78

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
I found the transaction. I purchased it January 6. Should I not have 3 more days of Premier before I was kicked out? I am going to purchase Gold again on Friday, Just curious if anyone knows why I was kicked out early?

03-Jan-2021 21:55:51

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Mandyjane78


If the transaction was by credit card, are you checking the 'date processed' or the 'date of transaction'?
The date processed can be up to three days later than the date of transaction.

If you want to ask Billing Support about it go to the Common Credit Card Issues support page and use the 'Contact Us' button to navigate to a message form.
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04-Jan-2021 10:41:40

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